Refund policy
At FlightLine Threads, each item is made to order, ensuring a unique product tailored just for you. Because of this, we do not accept returns or issue refunds unless an item arrives damaged.
- Damaged Items: If your order arrives damaged, please contact us within Printify’s 30-day window with photos of the damage and your order details. We will assess the issue and process a replacement or refund accordingly.
- Non-Refundable Items: Due to the custom nature of our products, all sales are final, and we do not offer refunds or exchanges for reasons such as incorrect size selection or buyer’s remorse.
If you have any concerns about your order, please contact us at info@flightlinethreads.com for assistance.